General Terms

SprachJet (“SprachJet LLP” or “We”) is a limited liability partnership firm incorporated under the Companies Act of India with registered office at  Plot 346/47 Ma Hinglaj Nagar Gandhi Path, Jaipur.

If you are reading this, it’s because you want to know what information we are collecting about users (“You”) on www.SprachJet.com, what we are doing with it, and what your options are. If you have any questions or concerns after reading this, please email us at info@sprachjet.com. This Privacy Policy (“Policy”) applies to the services extended by the SprachJet site. This Policy describes only our online information collection and use practices at the Sites and the App; it doesn’t apply to information we collect about you offline, such as over the phone or in person. By using our Services, you consent to this Policy. We reserve the right to amend the Policy and amendments will be effective as of the moment of publication on the Sites. You should check the Sites regularly for amendments. We are committed towards the security of your privacy and this document further details our information practices.

USE OF INFORMATION BY SPRACHJET

SprachJet may use the information collected by you for the following purposes:
Authentication: Your personal information helps us identify you uniquely and authenticate your use of SprachJet services by creating an account
Personalisation: Based on the data on your activity patterns and responses, SprachJet customises the content and its delivery to you so that the learning experience can be made more meaningful.
Notifications: Your email address and phone number stored by us can be used to send you helpful notifications through e-mails and SMS which add to the effectiveness of the service.
Communication: Your personal details may also be used to answer your queries/doubts.

YOUR INFORMATION SECURITY

SprachJet committed to the security of your privacy which is why we have taken adequate measures to ensure that your information is safe with us. However, since no system can guarantee 100% safety against hackers, we advise you to use the website and app assuming that the details you share with us maybe compromised in case of a cyber security breach.

UPDATION/DELETION OF YOUR INFORMATION

Once you update/delete your personally identifiable information through your account settings like name and e-mail address in the SprachJet website, this old/deleted information is not stored in any form at our end. You have every right to cease to hold an account with us as and when you want. However, the past activity data associated with your account is intact in anonymous form with us and we may utilise it for research and analysis purposes in order to improve the quality of our services.

REFUND POLICY

SPRACHJET LLP holds all right to not offer any kind of refund.